PilotSuite Support

Need help? Find answers or contact us directly.

FAQs

How do I contact support?

Email us at pilot@pilotsuite.design.

Where can I find the Privacy Policy?

Visit our Privacy Policy page.

Where can I find the Terms of Use?

Visit our Terms of Use page.

How do I delete my account or data?

See the Delete Account & Data section below for full details and to submit a request.

Delete Account & Data

Request deletion of your PilotSuite account and all associated data.

How to request account deletion

To delete your account and all associated data from any PilotSuite app (TaskPilot, TimerPilot, KitchenPilot, DictationPilot, SupportPilot, FamilyPilot, HealthPilot, CampusPilot, or any other PilotSuite app), send an email to the address below with the following information:

  1. Subject line: "Account Deletion Request"
  2. The app name(s) you want your data deleted from
  3. The email address associated with your account
  4. Your username or display name (if applicable)
Request Account Deletion

What happens when you request deletion

  • We will verify your identity and process your request within 7 business days.
  • All personal data associated with your account will be permanently deleted, including your profile, preferences, and any user-generated content.
  • Anonymized, aggregated analytics data (which cannot identify you) may be retained.
  • You will receive a confirmation email once deletion is complete.
  • This action is irreversible — deleted data cannot be recovered.

Data types deleted

Account credentials & profile info
Tasks, timers, recipes, and other content
Preferences and settings
Push notification tokens
Usage history and activity logs
Any linked third-party data

Still need help?

Email us anytime: pilot@pilotsuite.design